Press Release
Press Release

AA/DAL to ‘filter’ internet
AA/DAL to ‘filter’ internet
October 16, 2008

American Airlines and Delta Air Lines last week said they will block access to pornographic Internet content on Aircell’s Gogo™ inflight connectivity service.

‘Appropriate Measure’ Says AA American, which launched the Gogo service on 20 August as part of a threeto-six-month trial, said the decision is based on customer and employee feedback, although it has not received any reports of customers viewing inappropriate content onboard via the service.

AA said it believes “this is an appropriate measure to take” and promises more details when it finalizes plans.

‘Balanced Approach’ Says DAL Delta Air Lines “has no plans to block any content other than pornography” when it launches Gogo™ in December 2008, according to Chris Babb, Delta’s Product Manager, IFE & Media. Delta is partnering with AirCell to implement a solution that will block limited content.

“Our focus is to achieve a balanced approach to providing information and entertainment onboard while blockingcontent that most, if not all, of our customers would find inappropriate,” Babb said. This move allows Delta’s flight attendants “to remain focused on their primary roles of safety and providing excellent service to our customers.”

The launch of Wi-Fi, like all of Delta’s new products, “has been, and will be, subject to ongoing customer and employee feedback,” he added.

Aircell said it will, if asked, work with airline customers “to implement such content filtering technology and policies as they deem appropriate to ensure the best possible inflight Internet experience for their passengers.”

Internet-Equipped Routes
American offers the Gogo service on Boeing 767-200 aircraft flying between New York JFK and San Francisco, Los Angeles, and Miami.
Delta will launch Gogo this fall with first installations on DAL’s fleet of 133 MD88/90 aircraft. Rapid expansion across Delta’s domestic fleet is expected throughout the first half of 2009.